Business Is Becoming Upwardly Mobile.
Technology has transformed the way we work. No longer are we tied to a desk, or a physical location. Mobile devices and the applications that go with them have transformed the world into one huge ‘virtual’ office. Wherever we are, whatever we do, we can now connect with work associates and partners, suppliers and customers, networks and data storage facilities, as well as all the IT applications and platforms we need to carry out our work.
This has huge implications for how we do business. We now have the opportunity to work smarter and more productively than ever before. So it should come as no surprise that more and more businesses are taking advantage of the advantages these mobile technologies offer.
In this two-part piece on mobile working, we’ll be looking at some of the benefits to be had – for everyone.
Location… location… location
Once upon a time everyone went somewhere to work. Whether that was an office, a shop floor, a factory, or even as an onsite service provider – there was a need to be at specific location to perform a function. That simply isn’t the case any longer.
Today, you certainly don’t have to get on a train with your fellow workers to travel to a specific location to do your job. Wherever you are, as long as you have your mobile device with you and some form of connection to the Internet, you can work – probably more effectively than you did before.
Laptops, tablets and Smartphones are the weapons of choice in the mobile work arena. And it’s a trend that’s growing rapidly. Research company, IDC, estimates the mobile work population will reach 1.3 billion by 2015. How has this happened?
Whereas in the past, when you left the office, you became unavailable, mobile technology means you are still there, albeit ‘virtually’. You can access work platforms, applications and files from just about anywhere, at a moment’s notice. Crucially, what this means is that you can react almost instantaneously to changing variables in the business environment. By doing so, you leverage more value for your business, stay one step ahead of the competition and always remain ‘in-the-loop’, so you can offer the best possible service to customers and make the most of opportunities as they appear.
Time isn’t just money, it’s power
The old adage is true: time is money, and making the most of your time when you’re on the move, or out and about, can vastly boost your earning capabilities, as well as the value your bring to the organisation you work for.
Where once the commute to and from work, or a meeting, was downtime, it’s now a valuable resource used to prepare a presentation, catch up on admin, or even seal a deal in the world of e-commerce. The work commute itself is fast becoming an outdated concept, with more people eschewing the commute for working from home.
Of course, it’s not just your time that’s important. Your customers value their own time too. Respect that and your customer is more likely to stay with you than go to the competition. Mobile technology gives businesses the power to respond to customers around-the-clock, 24/7, 365 days of the year. At a time when customer service is more important than ever, this can make all the difference between success and failure.
In the second part of this mobile working blog, we’ll take a look at how mobile technology and the way we use it has transformed the way we work and how businesses are only beginning to realise the potential of a mobile workforce.