In 2018, business mobiles are used for much more than just calls and texts. In many industries, companies have found ways to use phones and revolutionise the way they do business. Often, companies use specialist apps to improve their service, in both customer facing and back-office roles.
Business today moves at an alarming pace. Your employees need to be flexible and stay connected. If your employees aren’t easy to reach or quick to reply, you risk losing crucial customers and missing out on important deals.
For businesses, there are plenty of mobile options out there, so finding a contract itself isn’t difficult. What’s harder is finding the right mobile deal for you at an affordable price. Mobile phone companies have been widely accused of overcharging customers on personal contracts. What you might not know, however, is that businesses frequently pay too much. In fact, a recent study found that 85% of businesses are typically paying 25% too much for their business mobile contract. If you have a business with a larger number of employees and are paying too much, even by a few pounds a month on each device, your overpayments could add up to thousands over the course of a few years. Concerned you might be overpaying? Our business mobile price comparison calculator will show you how your plan compares to the industry average.
So what questions should you ask before deciding on a mobile plan?
1 - Is my business mobile payment plan efficient?
It’s really important that you choose the right payment plan for your business. A complete mobile phone contract will suit the needs of some businesses, while a sim-only plan or a pay-as-you-go (PAYG) deal may better fit the needs of others.
Think about how much your employees use their phones and what their needs are. For instance, if they use their phones just for texts and calls, it’s unlikely that they’ll need a plan that gives them the latest smartphone with heaps of online data. Maybe a PAYG or sim-only deal would be best for a business like this.
However, if your employees are likely to use their phones regularly for conference calls on business trips, a complete phone and sim contract that provides a mobile with a hi-resolution front camera and a large data allowance might be a good option. A good business mobile provider should be able to come up with a plan that suits all of your employee’s needs - it’s certainly not a case of one size fits all nowadays.
2 - Were you able to get a good view of all the options on the market?
To find the best deal for you, it’s a smart idea to go to a third party who can give you a wider view of the total market and an unbiased view of which network and tariff is right for you. The sheer volume of mobile options out there can be an absolute nightmare. We recommend that you get advice from a business mobile expert before settling on a deal. Don’t just go for the cheapest tariff or the newest phones - remember that your business could have this deal for the next 24 months.
3 - Are you being offered free calls between users on the same plan?
Some business mobile plans offer free calls between members of the same company. A plan like this could be an advantage for some firms. However, many contracts offer unlimited free calls to any number and, if you have a large data plan, calling via Whatsapp or Facetime Audio could mean you save. Looking for a contract that gives you a large data allowance is a good option if communications between employees are central to your mobile needs.
4 - Have you gone through a third party to negotiate a discounted price?
One of the main appeals of a business mobile contract is that you can receive volume pricing. If you don’t get this on your current plan, you could be losing out.
Independent third party brokers are better positioned to negotiate bespoke pricing details with operators. This is because mobile networks don’t allocate the resources to bargain with all businesses directly. So, to save money, they partner with third party brokers like ourselves, providing access to deals not always available on the high street.
5 - How supported are you?
The best third parties offer a level of support that is difficult to match if you go directly to a provider. A good partner will recommend ‘bolt ons’ to save you extra charges, rather than exploit your usage patterns for their own gains. Make sure you select a partner who is responsive and supportive, not just one who offers you great headline rates!
At Active Business, we help organisations find the right mobile deals for them. If you think you might be overpaying on your current plan, feel unsupported, or you’d like to find a cost-effective mobile deal, get in touch with us today.