Spend Caps are a great way of controlling how much you spend on your company mobiles. You can think of them as a preventative measure, giving extra peace of mind. They apply to any charges that lie outside your monthly allowance or Bolt On extras, preventing spending over a certain amount.
You’ll be notified by email when a number uses 50% of their Spend Cap and again when it gets to 100%. You can set a mobile spending cap at £0, £5, £10, £15, £20, £30, £50, £75 £100 or £200. The choice is yours.
With Spend Caps you know in advance how much your mobile costs will be. You won’t have any unexpected outgoings - gone are the days when staff trips to Dublin or the Isle of Man, for example, could give you a nasty shock when you come to look at your business mobile bill.
What’s more, if you set a spending cap your staff will be unable to rack up large mobile bills by accidentally calling premium numbers without realising it.
Your choice of cap should cover all additional usage that you normally require. For instance, if your business mobiles are needed to make lots of international calls, you might want to consider setting a higher Spend Cap than if your business doesn’t have to use many extras.
Spend Caps have been introduced since 1 October 2018 because of changes to legislation.
What do they cover?
Spend Caps stop staff spending over a set limit specified by you. Charges covered by the cap include:
- Additional calls, texts and data usage
- Calling and texting non-geographical or premium rate numbers (aside from those premium rate numbers relating to charities which sit outside your Spend Cap)
- Calling and texting any international number from the UK
- Calling and texting any number outside of O2’s Europe Zone when you’re in O2’s Europe Zone (excluding the UK)
- Calling, texting and using data when you’re in a country which is outside of O2’s Europe Zone
- Calling directory enquiry services
- The charge you pay to O2 for accessing any third party services
Sounds great, doesn’t it? Best of all, Spend Caps are available to all new and returning business customers on O2 tariffs online. However, they aren’t available to existing customers or customers on PAYU tariffs or tariffs with shared minutes or data.
There are a few charges they don’t cover, such as any recurring charges for the Airtime Plan or Device Plan, making charitable donations or the price for purchasing a Bolt On which you opt in to - buying a Rest Of World Pass, for example.