Business landline providers
We know how crucial your landlines are to your business and how much quality of service and support matters, but your landlines also need to be as cost effective as possible, which is where we may be able to help.
Choice of Network
Active is an independent provider of telecoms network services with no loyalties to any network carrier. However, when customer requirements place importance on business continuity and exceptional reliability of network performance, there is one network that stands out – O2.
For existing BT users, O2 in partnership with BT Openreach can offer an exceptional range of customer services. These include the billing of your line rentals and call minutes, often at more competitive tariffs. If you are using a different network provider, we can help facilitate your move to O2, simply and seamlessly.
Outbound Call Routing
Indirect Access allows your telephone calls to be re-routed automatically in order to achieve the most cost effective solution. This is achieved using Least Cost Routing (LCR) or Carrier Pre-selection (CPS).
Active will manage the provisioning process for you, providing a seamless transition and giving attention to any issues that may arise and arranging any documentation required to migrate your service from your existing provider.
We can manage the ordering, installation, service and ongoing billing for your exchange lines. If necessary, we will handle everything needed to transfer your lines from your existing carrier quickly and seamlessly. The following services are available; single Analogue Lines, Multi Analogue Lines, ISDN2 standard and System and ISDN 30e
Billing, Management Information and Web access
Standard call reports are issued by email (or by post) free of charge with your bill every calendar month. Availability of Extension and Departmental billing is subject to your carrier service and PBX specification and may require call-logging software to capture all CDRs.
In addition, an ‘eAlert’ Service is available to provide emailed warnings of network misuse. Alert criteria are set to monitor specific users and when the alert is triggered, the administrator receives an immediate email alert and report on the event.
Your standard Call Analysis and Reports are also available through our network partners Edge’s WebaBILLity management information system. WebaBILLity provides daily updated data and the added capability to change User Admin and set up e-Alerts.
Recently announced as O2’s partner of the year, Active are one of the UK’s leading business landline providers. If you are interested in our phone line services, get in touch today.