IT support services
Having access to professional, reliable and expert IT support is crucial to modern businesses. Providing this service at a fraction of the cost of an in-house IT team, today, many growing organisations are choosing to outsource this support to a trusted expert.
No different and no less convenient than having a dedicated IT professional in your office, at Active our fully managed IT support desk services help to keep you productive, secure and connected.
Our IT support services
With access to the very latest IT knowledge and technology, your support package can be completely custom-built or designed to fit around your existing set-up. Keeping you competitive and in control.
Maximising networks, system resilience and security, while making sure that your operating systems and software applications are installed and configured for best results, we can help you with:
- Virtual IT support via our service desk and IT manager; with industry standard service level agreements (SLAs)
- Network, file server and desktop support
- Remote monitoring of your systems
- Liaison with suppliers, including specialist software providers
- IT health check and diagnostic reports
- IT project management
- Expert system migration support
- Ultimately at Active, our aim is to ensure that your IT systems are operational and working for you. 24 hours a day, every day
What’s more, with one fixed-fee, our support services come with the peace of mind that should something go wrong, everything is covered. With no additional repair bills for hardware and labour.